Question 1

What services does Preferential Care provide?

Accepted Answer

Preferential Care offers non-medical home care and wellness services, including personal care, companion care, housekeeping, errand and transportation assistance, household maintenance, wellness support, respite care, telehealth support, and remote monitoring assistance.

Question 2

Can family members be involved in care decisions?

Accepted Answer

Yes. We encourage family involvement and maintain open communication to ensure everyone feels informed and confident in the care provided.

Question 3

Are your caregivers trained and background-checked?

Accepted Answer

Yes. All caregivers are carefully screened, background-checked, and trained to provide compassionate, respectful, and dependable care.

Question 4

How do I get started with Preferential Care?

Accepted Answer

Getting started is easy. Simply contact us to schedule a free consultation, where we’ll discuss your needs and create a personalized care plan.

Question 5

Who can benefit from your services?

Accepted Answer

Our services are designed for seniors, individuals with disabilities, those recovering from illness or surgery, and anyone who needs extra support to live safely and comfortably at home.

Question 6

Are your services medical or nursing care?

Accepted Answer

No. Preferential Care provides non-medical home care services. We do not offer skilled nursing, medical treatment, or clinical services.

Question 7

Do you offer hourly, live-in, or 24/7 care?

Accepted Answer

Yes. We offer flexible care options including hourly care, live-in care, and 24/7 care to meet individual needs and schedules.

Question 8

How is telehealth and remote monitoring used in your care?

Accepted Answer

We provide non-clinical support to help clients access telehealth appointments and use approved monitoring tools. These services do not replace medical care or professional monitoring.

Question 9

Can care plans be customized?

Accepted Answer

Absolutely. Every care plan is personalized and can be adjusted as needs change to ensure the best possible support.

Question 10

What areas do you serve?

Accepted Answer

Preferential Care proudly serves individuals and families across Ohio. Please contact us to confirm availability in your area.

Question 11

How do I contact Preferential Care?

Accepted Answer

You can reach us by phone, email, or through our website contact form to schedule your free consultation or ask additional questions.

Question 12

Do you provide transportation to medical appointments?

Accepted Answer

We provide non-emergency, non-medical transportation assistance to appointments, errands, and outings. We do not offer ambulance or medical transport services.

Question 13

Do you accept insurance or Medicaid?

Accepted Answer

Coverage varies. During your free consultation, we’ll review payment options and help determine what services may be available to you.

FAQ